XENA FULL BODY HARNESS
SHIPPING + RETURNS
Origin of Shipment: Every Lolli Wraps order is dispatched with love from Victoria, Australia
Packed By: Each Lolli Wraps order is carefully curated and packed by Tiana, right in our very own Lolli Wraps studio. It's more than just a package; it's a personal touch, and a nod of approval with each seal from us.
Processing Time: All orders get processed within 1 - 2 business days. However, during special occasions like holidays, big sales, new product launches, or in the event of natural calamities, a little patience might be required.
ESTIMATED DELIVERY TIME
Domestic:
- Standard: 2-6 business days
- Express: 1-3 business days
International:
- AusPost Standard: 6-27 business days
- AusPost Express: 4-15 business days
For those in bustling cities, your Lolli Wraps might reach you faster compared to our customers in rural areas. Keep in mind, these are approximations from our courier partner.
AUSTRALIAN SHIPPING DETAILS
AusPost Standard:
- Up to $300 AUD: $10.00
- Over $300 AUD: FREE express shipping upgrade
AusPost Express:
- Up to $300 AUD: $15.00
- Over $300 AUD: FREE express shipping
INTERNATIONAL SHIPPING DETAILS
Carrier Options: AusPost Standard, AusPost Express
Note: Be aware of potential duties and taxes payable for international orders.
NEW ZEALAND
AusPost Standard:
- Up to $300 AUD: $10.00 (No signature)
- Up to $300 AUD: $15.00 (With signature)
- Over $300 AUD: FREE standard shipping
AusPost Express:
- Up to $300 AUD: $25.00
- Over $300 AUD: $10.00 (Express shipping upgrade)
USA & CANADA
AusPost Standard:
- Up to $300 AUD: $20.00 (No signature)
- Up to $300 AUD: $25.00 (With signature)
- Over $300 AUD: FREE standard shipping
AusPost Express:
- Up to $300 AUD: $35.00
- Over $300 AUD: $10.00 (Express shipping upgrade)
REST OF THE WORLD
AusPost Standard:
- Up to $300 AUD: $25.00 (No signature)
- Up to $300 AUD: $30.00 (With signature)
- Over $300 AUD: FREE standard shipping
AusPost Express:
- Up to $300 AUD: $45.00
- Over $300 AUD: $15.00 (Express shipping upgrade)
Where We Ship From: Just so you know, all Lolli Wraps items are lovingly sent from Victoria, Australia.
Our return address is:
Lolli Wraps
PO Box 1087
Kangaroo Flat
Victoria, 3555
Australia
Refunds:
- We do not offer refunds if you change your mind, find it cheaper somewhere else or simply decide that you did not like the product or did not need it.
- No change of mind refunds or exchanges on sale items.
- If your product is faulty and we can't replace it, we will offer you a store credit or a refund minus shipping costs and any fees.
- If your product arrives damaged due to shipping, we will lodge a claim with Australia Post, please share images of the package for evidence as well as photos of the damage to assist with the the claim.
- If something's not right, reach out within 24 hours of receiving your item at hello@lolliwraps.com.au, attaching clear photos and details.
Exchanges:
- We want you to love your purchase! If you don't, we've got a strict 30-day exchange window from the day your item arrives.
- Kindly return your items in the pristine condition you received them: untouched and brand new. This means no traces of fake tan, makeup, or any other marks from trying them on.
- Refer to the "how to return an online item" and "returns conditions" sections before making a return.
- Heads up: we do not offer exchanges on sale items, including special packs or discounted bundles
How to Make a Return:
- Start off by heading to our Returns Center.
- For any return-related queries, drop a note to Mia at hello@lolliwraps.com.au with your details.
- Once we give you the green light, post your item back. Note: unless the item's faulty, return shipping's on you.
- If the item you want for an exchange isn't available, we'll provide a credit note. Upon approval of your returned item, we'll send you a unique code equal to your order's value.
MORE INFO
FAQS
Where is my order?
All orders are processed within 1-3 business days. Aussie orders take approximately 1-3 business days to arrive once shipped. International babes might have to wait a bit longer, but it will be worth it…Track your order here
How much is shipping?
Shipping is calculated based on your location and if you select standard or express.See our shipping rates for free shipping options.
Can I return an order?
We want you to be totally obsessed with your Lolli Wraps purchase. If you aren’t, please message us about an exchange. You have 30 days to request one, just email hello@lolliwraps.com.au or request an exchange via our returns center.
Can you create a custom order for me?
Sorry angel, we can’t work on bespoke pieces. But, if you have a suggestion for something sexy you think we’re missing, let us know!
Can I get discreet packaging?
For sure. All orders come in unbranded, recyclable packaging and an unbranded plain waterproof compostable outer mailer from Hero Packaging
Are the free lollies I got with my order vegan?
Yes! Our lollies are 100% vegan. They’re also nut free, gelatin free, dairy free, soy free, gluten free and fat free.
MORE FAQS
Most asked questions
All of our harnesses are 100% vegan friendly and cruelty-free! meaning no animal products have been used for the raw materials or construction of our harnesses.
We offer two materials PU and a plant based corn peel leather.
PU is a very strong material and able to withstand heat and moisture, which means that waste is reduced, because a single polyurethane item, such as our harnesses, can be used repeatedly for longer periods than other materials and will not stretch or wear out like thin PVC or other plastic alternatives. Essentially, our PU harnesses are designed to last!
This leather is inherently more eco-friendly than most other plastics such as PVC. It also doesn't contain any chemicals that interfere with endocrine and hormone systems, nor does it contribute to PH change in soil or water.
Did you know that all of our Liquorice Black, Marshmallow White and Cherry Red coloured harnesses are made from a unique vegan leather, made from CORN!
This 100% plant-based leather is a cruelty-free and eco-friendly alternative to animal leather and it feels and looks like the real thing! FR
It's made from corn peel and is super strong, breathable and hydrolysis resistant (which means it keeps its shape no matter how sweaty or steamy you wanna get in it). This leather alternative won't cause any kind of carbon dioxide as it breaks down.
They don't have to be! Sometimes it’s fun to just dress up. Loads of people wear harnesses to festivals, parties, the mall, or just to hang out at home in...
Each harness is slightly different, but almost all of them can be worn over clothes, completely naked, or somewhere in between.
We believe feeling good about yourself is self-care. Do what makes you happy.
For our Harnesses and leather accessories, we restock 1-3 times per year. We are a ready-to-wear, small batch produced brand. We do not dropship and we do not mass produce our products. Everything is designed in house and the production and design process does take time. So, if there's something you have your eyes on, be quick to secure your purchase because it might be a long wait for another opportunity to purchase your fav colour and size.
For our rope, we do regular restocks. You might have to wait anywhere from 2 weeks to 2 months. Select "notify me when available" to be emailed as soon as we restock.
Wondering about your size? Our exclusive custom-developed size range offers four adjustable sizes: petite, small, mid, and curve, each with its own set of measurements. You can easily find these measurements on the size chart provided on every product listing under "size chart."
If you're unsure about sizing, don't worry! We're here to assist you in finding the perfect fit. Simply reach out to us at hello@lolliwrapsx.com.au with your measurements and the style you're interested in. We'll guide you on which size will suit you best.
Mistakes can happen, so if you accidentally select the wrong size, no problem! We offer a 30-day exchange policy, giving you ample time to get the right size sorted out for you.
By the way, you might have noticed some items labeled as "old" on the listing. This is because we used to offer only two adjustable sizes. If you're interested in our older range, the size chart will provide you with the exact measurements for that style.
All our hardware is made from iron and is totally nickel free. This means it's less likely to irritate your skin, looks shinier and lasts a lot longer too.
Sorry angel, we can’t work on bespoke pieces as our products are small batch produced, redy-to-wear. But, if you have a suggestion for something sexy you think we’re missing, let us know at, hello@lolliwrapsx.com.au
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